FAQs

DO YOU OFFER WHOLESALE?
MY COUPON IS NOT APPLYING TO ALL MY ITEMS?
HOW DO I START EARNING REWARDS POINTS ON MY ORDERS?
CAN I COMBINE REWARDS POINTS WITH DISCOUNT CODES?
WHO DO I NEED TO CONTACT IF MY PACKAGE IS LOST OR STOLEN?
HOW DO I CHECK MY ORDER HISTORY OR IF AN ORDER WAS PROCESSED?
HOW OFTEN DO YOU RESTOCK ITEMS?
THE ITEM IN MY CART DISAPPEARED AND IS OUT OF STOCK NOW?
HOW LONG DOES SHIPPING TAKE?
CAN I MACHINE WASH AND DRY MY ITEMS?
HOW DO I DETERMINE THE CORRECT SIZE FOR MY CHILD?
What are your service hours?
I RECEIVED A DEFECTIVE ITEM. WHAT CAN BE DONE ABOUT THIS?
CAN I CHANGE MY ORDER AFTER IT HAS BEEN PLACED?
CAN I RETURN OR EXCHANGE MY ITEMS?